You will be able to read email from the shared mailbox but whenever you want to send an email. If there is a specific 'request' form add that as link here. The first option will add the mailbox more for viewing purposes. You can find additional documentation on this process from Microsoft via the article: Use mail merge to send bulk email messagesįor assistance, contact the Service Desk. Complete your mail merge process in Word.On the Other screen, touch Add Mail Account. Select the newly added shared mailbox form the list and select the 'Set as Default' option from the bottom of the screen Native Mail App instructions Go to Settings > Passwords & Accounts.Add the shared mailbox to Outlook using the directions in the article: Exchange - Add an Additional Mailbox in Outlook for Mac Legacy View Login to Office 365 using your WUSTL Key Click on your user icon at the top-right of the page and select Open another mailbox Search for the name or address.With Outlook for Mac open, open the 'Help' menu and select 'Revert to Legacy Outlook'.You will need to revert Outlook to legacy view. If you need to manage a Shared Mailbox on a Mac, it is recommended that you use Outlook.

The new Outlook view does not currently let you add a shared mailbox in a way that lets you set it as the default mailbox so you can send a mail merge from it. Note: Shared Mailboxes cannot be added to Mac Mail in this manner. How do I add a shared mailbox in Outlook for Mac in a way that will allow to send a mail merge from that account.

Add shared mailbox to mac mail